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Office of the City Collector
915 Quarrier St., Suite 4 │Charleston, WV 25301 │(304) 348-8024 │(304) 347-1810 (fax)
Email: citycollector@cityofcharleston.org
Mission Statement:
The mission of the Office of the City Collector is to provide our customers with high quality, hassle free service by utilizing effective and efficient methods in pursuing and collecting all taxes and fees due the City of Charleston.
Principle Duties and Responsibilities:
The Office of the City Collector is responsible for registering all individuals/firms conducting business in the City of Charleston, and for collecting all taxes and fees due the city. The City of Charleston imposes a number of local taxes and fees, including, but not limited to Business & Occupation (“B&O”) Tax, Municipal License, Admissions Tax, Public Utility Excise Tax, Hotel/Motel Tax, Fire Protection Fee, Refuse Service Fee, and City Service Fee (“CSF”).
The Office of the City Collector is located in the new City Service Center located at 915 Quarrier Street, Suite 4 (corner of Dickinson & Quarrier Streets). Our office is open daily, Monday through Friday, 8:00 a.m. to 5:00 p.m., except holidays. We are here to assist you with any questions or concerns you may have relating to your tax, fee, and licensing requirements and responsibilities. You may contact us at (304) 348-8024 or via email at citycollector@cityofcharleston.org.
STAFF:
Charles Thompson, City Collector
Tax, Fee, and Licensing
Tonya Cotton, Collections Supervisor
Tammy Asbury, Staff Associate
Gail Breckenridge, Staff Associate
Karen Martin, Staff Associate
Renee Vanhoose, Staff Associate
Auditing and Compliance
Mary Cecil, Audit Supervisor
Susan DeVan, Tax Compliance Officer – Construction
Doug Humphreys, Tax Compliance Officer –Municipal Fees
John Tabaretti, Tax Compliance Officer – New Business
Jaime Brown, Auditor
Linda Johnson, Auditor
Tammy Oxley, Auditor
Cashiering
Rita Jones, Head Cashier
Doris Foster, Cashier
Crystal Williams, Cashier
Interested in opening a new business in Charleston?
Click here to access our New Business Handbook and to review the application process .
Will you be starting a construction project or performing contracting activities in Charleston?
Click here to access our Construction Project Handbook .
Business and Occupation Tax Overview
Business and Occupation Tax Frequently Asked Questions
City Service Fee Overview
City Service Fee Frequently Asked Questions
Municipal Fire Protection and Refuse Service Fee Overview
Municipal Fire Protection Service and Refuse Service Fee Frequently Asked Questions
Public Utility Excise Tax Overview
Admissions Tax Overview
Hotel Occupancy Overview
Office of the City Collector Frequently Used Forms
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